InformationTechnology Service Management Intern null

About AMD

AMD or Advanced Micro Devices is an American multinational semiconductor company that develops computer processors and related technologies. The Company offers products such as microprocessors, embedded microprocessors, chipsets, graphics, video, and multimedia products and supplies them to third-party foundries, as well as provides assembling testing, and packaging services.

Your role

IT Service Management Intern  (start from Aug/Sep)

He/she will be part of the Penang IT Service Management team. The team is responsible for 3 areas Change Management (CM), Asset Management (AM), and Application Portfolio Management (APM). This role primarily facilitates tasks and activities related to the operations, enforcement, and upkeep of processes, maintaining the process flow documentation and associated reporting. It may include any ad-hoc IT-related activities as and when necessary.

As an intern, your key responsibilities include:

• Change Management – assist with documentation tasks, preparation of reports, proactively monitor change requests requiring attention, and producing training materials in video format
• Asset Management – assist with documentation of current or new processes, support some basic asset management tasks
• Application Portfolio Management – consolidate available documentation and resources into a single reference point, assist with daily tasks of registering business applications, updating server mappings
• Assisting in the execution of IT projects or activities as and when necessary
• Open to research and learning about new technologies like AI and providing recommendations for improvement in areas where gaps or challenges are seen

Training & development

As an intern, you are encouraged to enhance and display your talents, build professional networks, apply your knowledge to real-life engineering challenges, and return to AMD for full-time opportunities upon graduation.

Benefits

AMD offers a variety of benefits around the world to its global employee base, including programs focused on your well-being.

• Competitive compensation to recognize and incentivize achievement.
• Company Recharge Days for essential rejuvenation and recharge.
• Proactive health management with free confidential counseling and employee discounts.
• Support for career growth and community contribution.
• Learning and Development Programs and Employee Resource Groups for personal and professional enrichment.

Work-life balance

At AMD, interns enjoy a supportive environment with flexible schedules, gaining valuable experience in a fun workplace with amenities like a badminton hall and gaming center.

Career progression

At AMD, interns receive coaching, engage with peers, and gain hands-on experience, inspiring them to tackle global challenges. After graduation, they can explore full-time opportunities to continue their journey with AMD.

Culture & vibe

At AMD, interns experience a culture focused on creating meaningful development experiences and a strong sense of belonging. They champion empowered learning, wellness, community engagement, and recognition, enabling interns to focus on impactful work with world-class technology.

About you

Willingness to learn new knowledge and skillsets, open to new ways of working, fast learner with a positive attitude and mentality.

Academic Credentials:

• Degree or Diploma in IT, Information Systems, Computer Science, or a similar field.

Preferred Credentials:

• Passion in IT process
• Very organized and structured
• Good follow-up skills
• Ability to work with Presentation slides
• Ability to work with data via intermediate Excel skills
• Skills in producing video learning materials based on presentation slides
• Basic knowledge of ITIL principles is advantageous
• Visio or any other process flow documentation skill is advantageous
• Ability to communicate and collaborate with others in-person or virtually across regions

Sources:

The following sources were used in researching this page:

• careers.amd.com/benefits
• careers.amd.com/students
• malaysia.indeed.com/cmp/Amd/reviews?fjobtitle=Intern
• youtube.com