Information Technology Intern null

About the job

The role of the Intern Field Support Technician is to provide technical assistance, support and advice to CBRE technology users period of 6 months. Troubleshooting desktop computers, applications, networking problems, communication devices & video conferencing equipment. Communicate solutions and educate users of policy, procedure and best practices pertaining to information technology.

What you'll do

This role will provide day-to-day IT support to users across KLBSO Centre by servicing users deskside.  The duties will include but not limited to:

• Troubleshoot PC related issues over the phone, onsite, and using administration tools.
• Inventory Management
• Mobile Device Support (smart phones, tablet, etc.)
• Hardware support (Dell, HP)
• Incident ticket management
• Printing environment maintenance
• Client software packaging/installing
• Hardware kitting, PC setup (image cloning)
• Weekend and overnight work as required
• Procurement
• IT Training

What you'll need

• Bachelor Degree in IT, Computer Science or relevant field
• Good knowledge on ITIL (IT Infrastructure Library)
• A can-do attitude is a must 
• Good time management and able to prioritize tasks
• Strong communication skills and ability to respond effectively
• Ability to effectively present technical information to all staff
• Good proficiency in English, both written and verbal
• Must have the ability to work independently as well as in a team