Job Purpose
To be involved and help to execute, implement, coordinate and monitor the Group Business Operations policy, procedure and processes, activities and initiatives, functions and day-to-day operations within the Group Business Operations i.e. DCEO Office, Business Project Delivery Unit, Innovation & Business Development, Enterprise Business & Solutions, Branding & Marketing Communications, Retail Marketing, Sales, Pricing, MVNO/OFW.
Responsibilities
- Support the alignment, implementation and enhancement of the Group Business Operations policy, process and procedures.
- Help to administer, maintain and update data in the system, implement the relevant processes and enabler for Group Business Operations for reporting on customers’ / prospects’ status and database, sales/marketing / promotional activities, metrics, targets and results.
- Involve in the communication, interaction and collaboration with Group Business Operations internal customers, vendors, partners, agencies and third party when necessary, and establish/maintain a good relationship with external customers to ensure fulfilment delivered to meet or even exceed customers’ expectations.
- Assist staff with any issues, matters, concerns and problems within the Group Business Operations scope for follow up and problem-solving for Marketing, Sales, Enterprise and Retail solutions.
Requirements
- Bachelor’s Degree in Marketing / Branding & Advertising / Sales / Communication / Economics / Business Management or any related field
- Excellent interpersonal and communication (oral and written) skills
- Able to work and collaborate well with others, and thrive in a dynamic team and fast-paced environment
- Proficient / Fluent in English and Bahasa Malaysia. Mandarin-speaking is an added advantage.
- Computer Literacy in Basic Microsoft Office Skills – Microsoft Word, Excel and PowerPoint
- Enjoys meeting people and customers, outgoing, enthusiastic, fun-loving with a positive attitude
- Resourceful, highly motivated, proactive, high initiative, self-directed and result / performance-oriented
- Good planning, organizational skills, analytical skills and creative thinking skills
- Mobility / Travel Flexibility
- Valid Driving License `D’ and possess own transport is an added advantage