Technical Security Solution Specialists null

Job Summary

As part of a global organization, you will be responsible to provide pre-sales SE support for the Account Manager, SE and all Cisco partners as Associate Security Technical Specialist. Your pre-sales SE support is not only for APJC but also for global. You will need to communicate crossly with APJC to provide high-quality pre-sales SE support and response to various technical inquiries. virtually through the various advanced communication tools.

Role & Responsibilities

• Pre-sales deal support, response to technical inquires as Security Architecture Specialist.
• Pre-sales SE support for global Cisco AM, SE and Partners
• Proactively support your global colleagues through your leadership.
• Provide pre-sales SE support via various advanced virtual tools (web Meeting, Telepresence, IP Phone).
• Participate and present in your relevant team meeting and training.
• You need to decide whether accept or decline the SE support request from our client from both technical and business justification perspectives based on your knowledge and experience.
• You need to create relevant documentation, provide a presentation or demo in your deal support to provide the solution for customer/partner business challenges through appropriate collaboration with Cisco AM and another SE.
• There are also many technical inquiries regarding Cisco product information, specification, product selection for proposal and high-level system design that are also very important jobs in my team.
• You will also need to provide a response for these types of technical inquiries.
• You will also need proactively accrue technical / product knowledge as senior SE to provide support / mentoring for your colleagues.

Benefits

• Building your career as a technical specialist
• Working in a global organization
• Various career paths in Cisco globally
• Opportunity to travel to oversee countries for the training / meeting
• Flexible work style including Work from Home