2022 Executive, People Services null

About Foodpanda Malaysia

Foodpanda is Malaysia's most convenient online food ordering site, connecting people with the best restaurants around them, in Kuala Lumpur, Petaling Jaya, Melaka, Ipoh, and many more Malaysian cities! Foodpanda believes food is a pleasure and food ordering should be a fast and definitely fun experience.

Your role

• As a vital part of the People Services team, you are acting as the first point of contact for all our Pandas within the entire employee life cycle and are a trusted advisor on policies and procedures and provide support in answering key queries to ensure a best-in-class employee experience.
• You will manage a wide variety of queries and questions from employees through our ticket system (JIRA) and help manage and monitor our internal People Portal knowledge base (Confluence) to enable self-services for all stakeholders.
• You deliver and execute common and transaction-based services for the People team to ensure compliance, including employment contract creation, contract amendments, termination letters, certificates, employment confirmation letters, letters of intent etc.
• You work closely together with other People Operations teams as well as other stakeholder groups in order to deliver high quality and timely responses and solutions to all our Panda.
• You have the possibility to actively impact and (re-)create our current ways of working by participating in operational cross-team People projects (on e.g. (global) compliance or process-related topics)

Training, development & rotations

Foodpanda has a steep learning curve and because of that, not a day is boring here! This is a place for those looking for challenges, learning, and fast growth. You will experience the start-up environment in a stable global organization.

Compensation & benefits

With the everyday well-being of its employees, foodpanda expanded its partnerships and business relations to offer its employees extensive rewards programs, incentives, and partnership discounts for their work and everyday expenses. Also, they have a competitive package, allowances, food perks, HMO, Insurance, and more.

Career progressions

Foodpanda has a steep learning curve and because of that, not a day is boring here! This is a place for those looking for challenges, learning, and fast growth. You will experience the start-up environment in a stable global organization

Work life balance

At Foodpanda, they believe in work-life harmony. It’s key that Pandas can strike a balance between work and personal life. In many ways, technology and remote working have blurred the line between work and home. To address this, they encourage managers and teams to agree on boundaries to protect each others’ time.

Company culture

Foodpanda takes a hyper-local approach in each of its markets – this means that while they are able to build on their expertise and experience operating in different types of markets across Asia, Foodpanda makes decisions based on local market needs.

Foodpanda takes the same approach for the People team, where Foodpanda has a strong regional team that shares guidelines and best practices with their local counterparts and implements region-wide projects like rolling out their HR systems.

About you

• You have recently graduated or already bring at least 1 year of work experience in the field of People Operations/HR, Business administration or similar
• You bring a high level of technical curiosity and system orientation and have ideally worked already with HRIS systems like Workday or similar
• You also ideally worked already with CRM ticket systems like JIRA or similar
• You are famous for your analytical and structured mindset and are a true organizational talent and data nerd
• You are quality-driven and a fast learner and have superior attention to detail
• You are known for your incredible time management and problem-solving skills
• You are characterized by discretion, initiative, team spirit, and flexibility, plus you are self-organized and like to take ownership of assigned projects
• You are living the “Employees are our customers” mission
• You show an ability to work independently, swiftly, and effectively prioritize work
• You have excellent written and verbal communication skills in English

How to apply

To apply for this position, simply click the “Apply” button on this page.

Source/s:

• careers.foodpanda.com
• glassdoor.com