Customer Experience Intern null

Your role

In this role, you will have the responsibilities below:

• Analyzing problems, deriving and communicating insights from large, complex sets of data with the assistance of Sr Manager
• Work alongside the Customer Experience team on business projects
• Transform big data sets into visualizations to help the team and business make the right data-informed decisions
• Data Analysis to review and analyze data and be able to extract meaningful insights
• Responsible for managing and updating all daily reports including performance reports
• Share best practices and implement continuous improvement actions regularly

About you

To apply for this role, you need to meet the requirements below:

• Highly proficient in English
• Proficiency in data querying and analytics tools  SQL, Tableau, etc. 
• Eye for details; proactive and willing to take on challenges.
• Experience and proficiency in Microsoft Office tools/programs 
• Previous work experience or internships in related fields is a plus
• Good communication skills, systematic thinking, attention to detail
• Responsible and positive work attitude with an ability to deal with challenging tasks in a fast-paced environment.

Benefits

Here are some benefits you can expect by interning at Foodpanda Malaysia:

• Real-Life Projects: As an intern, you’ll work on real projects that have a lasting impact on the organization. This hands-on experience will accelerate your technical capabilities and help you turn your academic knowledge into practical achievements.
• Hyper-Growth Environment: foodpanda operates in a hyper-growth, high-performing environment. You’ll have the opportunity to interact with individuals from diverse backgrounds and seniority levels, gaining valuable insights and networking opportunities.
• E-Learning Tools: Throughout your internship, you’ll have access to e-learning tools to enhance your skills and knowledge.
• Available Opportunities: foodpanda offers internships in various fields, including Information Technology, Network Administration, Business Management/Administration, Operations Management, Mass Communications, Marketing, Psychology, Linguistics, Human Resources, Project Management, Social & Digital Marketing, Data Analytics, BI Analytics, and other STEM-related areas.
• Competitive Compensation: While specific figures may vary, an intern at foodpanda Malaysia typically receives a competitive package. Besides the salary, you’ll benefit from mentoring by experienced professionals, gaining new skills and experiences.
• Employee Well-Being: foodpanda prioritizes employee well-being. They offer extensive rewards programs, incentives, partnership discounts, allowances, health insurance, and more.
• Agile Working Environment: Expect an empowering, international, and agile working environment. You’ll also get to participate in regular office parties and exciting team events.

Training & development 

In general, based on the previous interns' reviews, Foodpanda provides a lot of learning opportunities for their interns. They appreciate the staff and colleagues who are very helpful during the internship program so the interns can gain new meaningful knowledge, skills, and experience. Meanwhile, if we refer to Foodpanda's official site, they do support learning and growth for their employees by providing tools/access to LinkedIn Learning, course's subsidies, and skills enhancement support.

Sources

We gather information on this page based on the sources below:

• careers.foodpanda.com/benefits
• glassdoor.com/Reviews/foodpanda-Kuala-Lumpur-Reviews-EI_IE709546.0,9_IL.10,22_IM1100.htm?filter.iso3Language=eng&filter.employmentStatus=INTERN