Support the projects; by nurturing human-centered design, product thinking, and UX; to collaborate in modeling the user experience of various business-to-business (B2B) systems and engineering solutions within GTS
Support and facilitate user research studies to uncover needs, points, and support validation using various methods (Eg. user interviews, surveys, desk research, card sorting, usability testing, tree-testing, heuristic analysis, etc)
Drive co-creation and discovery of archetypes and research outcomes (service blueprinting, user persona, user journey, experience maps, wireframes, etc.)
Design the UI with best practices and rigorously validate them with research or ideally with proxy/end-users
Iterate designs based on the user test findings and well-considered system thinking
Contribute to the design system, and alpha style guides, and liaise with the design system owners to ensure alignment with best practices
Engage with stakeholders to define ideal ways of working for the success of the product
Presenting UX/research outcomes to nurture business alignment and educate on their impact on the development and product values
Supporting the UXUI learning/training tracks within GTS.
You have:
Open to Fresh Graduates with working experience of less than 2 years.
Proven excellence in academic achievement, with a focus on Design and related fields such as Industrial Design, Graphic Design, Multimedia Design, Creative or in relevant fields.
Experience delivering successful and highly interactive web applications will be advantageous.
Having experience working as a UI developer conceptualizing, designing, and developing data-driven complex interface solutions using modern web technologies will be advantageous.
Strong background with knowledge/experience with HTML5, CSS3, and JavaScript will be advantageous (not compulsory).
Visual design, UX design, and prototyping experience with Adobe software or Sketch/Figma.
Prior User Research/Interface design experiences will be highly considered as an added consideration point.
Interested in producing polished wireframes, mock-ups, and prototypes.
Hungry (to learn), Humble, Adaptive, Collaborative, Data-driven, and willing to commit to user/system research-related work.
Ability to work on multiple projects and meet deadlines.