Payments, Partnerships & Fintech Ecosystems Intern null

About Hong Leong Bank

Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as its digital branch concepts to provide customers with an efficient and seamless experience aided by technology.

Your role

Responsibilities during the Internship:

User acceptance test (UAT)

• To assist and perform UATs for Production Issues and/or Projects, which includes close communication with IT and vendors.
• Understand business requirements with the project team. Prepare test scripts to identify test scenarios and create UAT test cases with production-like data.
• Execute test cases and report bugs if any. Re-test bugs once fixed.
• Perform Regression Testing to ensure no major defects/no critical defects open.
• Prepare UAT sign-off to confirm business requirements/objectives met and good to go for production.
• Prepare communication materials (e.g., one-pager comm, communication pack, user guide, short video, infographic, etc.) to brief & update about the system changes.

Project management

• Assist in Project Planning: Collaborate with project managers to contribute to the development of project plans, timelines, and objectives.
• Monitor Project Progress: Track and monitor project timelines, ensuring that tasks are completed according to schedule. Provide regular updates on project status to the project team.
• Milestone Tracking: Keep a close eye on project milestones, ensuring that they are achieved in a timely manner. Report any delays or challenges to the project manager.
• Communication: Facilitate effective communication within the project team. Ensure that all team members are informed about project developments, changes, and milestones.
• Collaboration: Collaborate with cross-functional teams to gather information, provide support, and contribute to the overall success of the project.

Technical support

• To support in the certification exercise
• To support in UATs
• To be involved in health checks upon system deployment exercise
• To assist in new merchant onboarding technical setups

Training & development

The internship program provides the opportunity for students to gain knowledge and hands-on experience while working in a field related to their area of study, thus reaffirming their career aspirations in the banking industry.

Benefits

Hong Leong Bank offers the following benefits to interns:

• Monthly allowance
• Gain real banking industry insights and exposure
• Guidance from experienced bankers and professionals.

Career progression

At HLB Malaysia, interns develop skills in UAT, project management, and technical support. They enhance communication, leadership, and technical abilities, preparing for future career roles. Additionally, the internship also aids in forming valuable professional networks for students through interactions with colleagues, mentors, and industry professionals, which is crucial in today's job market.

Work-life balance

Interns at Hong Leong Bank experience a fast-paced yet supportive environment. They're entrusted with diverse tasks and receive guidance to manage them efficiently, fostering both skill development and a positive work atmosphere. Interns enjoy remote work options, participate in festive celebrations, and engage in informative events hosted by the company.

Company culture

Hong Leong Bank's mission is to become a cutting-edge financial services provider, leveraging digital innovation to empower customers with straightforward, fair, and personalized banking solutions. They prioritize fostering an inclusive workplace culture that offers employees ample opportunities for growth, encourages community involvement, and strives to positively impact people's lives.

About you

Without specific information provided in the job link, based on their career page the following are the internship eligibility/requirements:

• Malaysian citizens
• Open to undergraduate students from local and international universities.
• Possesses a CGPA score of 3.20 and above, or the equivalent.
• Achievement in extra-curricular activities.
• Energetic, good communication skills, and a good team player.
• Have the passion and motivation to grow and succeed in the banking and financial industry.
• Available for both compulsory and non-compulsory internships.

Sources

The following sources were used in researching this page:

• hlb.com.my/en/personal-banking/about-us/careers/life.html
• hlb.com.my/en/personal-banking/about-us/careers/internship-program.html
• glassdoor.co.in/Reviews/Hong-Leong-Bank-Internship-Malaysia-Reviews
• youtube.com