Payments, Partnerships & Fintech Ecosystems (Merchant Sale & Ops Support) Intern null

About Hong Leong Bank

Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as its digital branch concepts to provide customers with an efficient and seamless experience aided by technology.

Your role

Responsibilities during the Internship:

• Handling service requests (daily submission).
• Provide administrative support in completing the service request received and ensure it is processed with SLA.
• Attend queries from submission channels and respond within the SLA.

Training & development

The program serves to provide vital experience for students to combine theoretical knowledge with practical work experience, enabling them to develop skills that will provide them with an invaluable head start in their careers.

Benefits

Hong Leong Bank offers the following benefits to interns:

• Monthly allowance
• Gain real banking industry insights and exposure
• Guidance from experienced bankers and professionals.

Career progression

The program gives you an understanding of financial institutions and early exposure to banking. Additionally, the internship also aids in forming valuable professional networks for students through interactions with colleagues, mentors, and industry professionals, which is crucial in today's job market.

Work-life balance

Interns at Hong Leong Bank experience a fast-paced yet supportive environment. They're entrusted with diverse tasks and receive guidance to manage them efficiently, fostering both skill development and a positive work atmosphere. Interns enjoy remote work options, participate in festive celebrations, and engage in informative events hosted by the company.

Company culture

Hong Leong Bank's mission is to become a cutting-edge financial services provider, leveraging digital innovation to empower customers with straightforward, fair, and personalized banking solutions. They prioritize fostering an inclusive workplace culture that offers employees ample opportunities for growth, encourages community involvement, and strives to positively impact people's lives.

About you

Requirements for this internship:

• Malaysian citizen;
• Undergraduate/ graduate in any field of study from a local or international university;
• Possess CGPA / GPA score of 3.0 and above, or equivalent;
• Able to commit to the entire duration of the program (minimum of 12 weeks);
• Able to demonstrate leadership qualities and ability to overcome challenges through degree or extra-curricular activities;
• Displays enthusiasm when given tasks, able to communicate with people at various seniority levels and work cohesively in a project or team environment;
• Possess the passion and motivation to push for growth and success in the banking and financial industry.

Note: Please indicate the internship period in your resume.

Sources

The following sources were used in researching this page:

• hlb.com.my/en/personal-banking/about-us/careers/life.html
• hlb.com.my/en/personal-banking/about-us/careers/internship-program.html
• glassdoor.co.in/Reviews/Hong-Leong-Bank-Internship-Malaysia-Reviews
• youtube.com