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About HSBC Malaysia

HSBC Bank Malaysia Berhad is a member of the HSBC Group, one of the world's largest banking and financial services organizations. It employs about 4,500 people in Malaysia.

Your role

As a Mobile Banker Card, you will be responsible for the following roles:

• Responsible for generating income through acquisition of credit card/personal loan sales as core products and cross-selling other range of other Retail Banking and Wealth Management products and services.
• Responsible for consistently meeting individual performance expectation and strive to achieve highest sales performance.
• Working together with Team Leader/Managers to plan sales activities.
• To ensure high standard of sales and service levels as required by bank’s standard by providing excellent customer engagement and experience journey.
• To ensure all customers information are acquired, updated, stored and maintained accurately.
• To ensure the requirements of the Sales Quality Standards are met by minimizing errors and breach.
• To ensure all operational procedures are maintained within stipulated guidelines/regulations, audit requirements, compliance and other procedure manuals pertaining to the job.

Training & development

As an employee of HSBC in Malaysia, you will have access to tailored professional development opportunities such as self-training modules, leadership training, technical skills training, and so on. You will also contribute to projects with support from a senior while you learn how HSBC adapts its business/processes and implements change to support market requirements.

Benefits

HSBC Malaysia will provide the following benefits:

• Medical packages
• Decent vacation time
• PTO
• Bonuses
• Allowance
• Retirement plan

Career progression

Mobile Banker Cards will be placed in the Branch and Retail Banking area. The employee type is permanent full-time. HSBC offers a wide range of career opportunities in many areas, you can level up your career by upgrading your skills and presenting your good performance. 

Work-life balance

The average rating of HSBC's work-life balance on another platform is 3.7 out of 5. It means that the work-life balance awareness at HSBC is good enough. This position will be hybrid working, you can work from home if necessary. HSBC's culture promotes flexibility, collaboration, learning, and wellbeing in both physical and virtual workplaces. Therefore, you can enjoy your personal life outside of work. 

Culture & vibe

HSBC Malaysia is a good choice for a career start because you work with supportive staff and managers. In addition, HSBC is committed to building a culture where all employees are valued, and respected and opinions count whether you are a new employee or senior. Moreover, HSBC works hard to ensure that the workplace is a diverse, inclusive and meritocratic environment and has a strong commitment to sustainability. ,

About you

If you are interested in applying for this role, you have to meet the following qualifications:

• Fresh graduates are welcome to apply.
• 1-2 years of sales experiences in Credit Card, Personal Loan or other banking products would be added advantage.
• Candidate/Job holder must be able to work on weekends and Public Holidays.
• Possess good interpersonal skill and able to work well in a team.
• Customer driven with a strong focus on quality of service.

How to apply

To apply to this position, simply click the "Apply on employer site" button on this page. Prosple will direct you to HSBC Malaysia's official link for this vacancy. Choose the placement location as you want.

FYI, the chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to pass a series of additional checks as part of the recruitment process and on an ongoing basis, if selected for the role. HSBC Group reserves its position with regard to any steps, which it may take in relation to any material adverse findings, which may arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

Sources

Here are the sources used in researching this page:

• glassdoor.com/Reviews/HSBC-Kuala-Lumpur-Reviews
• hsbc.com/careers/where-we-hire/malaysia