Key Account Manager, Lead Furnishing Marketplace null

About Lazada Malaysia

Lazada Malaysia, as a subsidiary of Lazada Group, began operating in Malaysia in March 2012, establishing itself as one of the pioneering e-commerce platforms in the country. Over the years, Lazada Malaysia has grown to become a prominent online marketplace, serving millions of customers and offering a diverse selection of products from local and international sellers.

Your role

Team and role introduction

The Key Account Managers work alongside the Category Managers in the Home & Living category to identify sales opportunities and cultivate seller relationships. They work across Lazada’s various departments, ensuring sellers can run their businesses smoothly and effectively on their platform. They are also responsible for overseeing their product assortment and availability, gleaning insights, and driving opportunities that maximize sales potential. They possess a passion for e-commerce, and an ability to thrive in a fast-paced and rapidly-evolving environment. They also grow with them - Lazada’s focus is on creating career paths within the organization that ensure they can continually enhance their own.

Responsibilities

• Commercial strategist
  • Develop, monitor, and manage an assigned portfolio of brands and merchants on the Lazada platform
  • Formulate a sound commercial portfolio strategy, including range and pricing, and ensure key accounts hit their sales targets
  • Evaluate performance on a daily, weekly, and monthly basis to further optimize product, pricing, and promotion decisions, as well as marketing spend
• Relationship manager
  • Establish strong relationships with Lazada’s partners, and support their activities on our platform
  • Support Lazada’s partners in their store launches, sales campaigns, and brand events
  • Coordinate with other internal teams to ensure adequate support in areas like supply chain, customer service, and marketing; ensure changes in the business create win-win scenarios for Lazada and the sellers
  • Pitch promotional tools for the platform that will help sellers increase customer traffic and sales
• Skilled consultant
  • Curate comprehensive trend knowledge and industry insights to drive category success
  • Develop channel marketing and promotions plans
  • Coach sellers in maximizing yield from our platform, and internal teams on optimal seller support

Training & development 

In general, Lazada is an excellent place for learning, especially about e-commerce (platform), and the driving force behind it such as user growth, seller growth, product assortment, dynamic pricing, fulfillment, etc.). Regardless of which department or function you're attached to, the exposure to the business is almost direct. Hence, you will learn a lot and get a lot based on your effort. 

Benefits

Aside from an attractive salary, you may also get the following benefits:

• Health insurance
• Optic & dental claim
• Free lunch or snacks
• Maternity & paternity leave
• Miscellaneous allowance

Career progression

Lazada doesn't specifically mention the career path of this role. However, if we refer to the majority of the online reviews, the company does provide a lot of career opportunities for its employees. Most mention will get more benefits after working more than one year or a long employment period. 

Work-life balance

The regular working time is from 9 to 6, 6 days per week. Some positions may differ because some other employees state that they work 12 hours with 2 times breaks each. In addition, there is also a flexible working arrangement to keep a work-life balance.

Company culture

 

 

 

 

View this post on Instagram

 

 

 

 

 

 

 

 

 

 

 

A post shared by Lazada Malaysia (Ecart Services Malaysia Sdn Bhd) (@lazada_my)

Lazada has been recognized for its excellent workplace culture and high levels of employee engagement. In 2022, Lazada Malaysia received HR Asia’s “Best Companies to Work for in Asia” award. According to employee reviews on Comparably, Lazada employees are most satisfied with the CEO rating, environment, and leadership categories, putting Lazada Group’s culture in the Top 15% compared to similar-sized companies. You can also see from the short video above, how sometimes there is a fun challenge to make everyone happier and more alive.

About you

To apply for this role you must meet the requirements below:

• Bachelor’s degree in Business, Economics, Finance, Supply Chain, Engineering or a related field
• Fresh graduate/With 1-3 year working experience (e-commerce working experience would be an advantage
• Strong business acumen, and proven talent and stakeholder management skills
• Self-motivated, highly adaptable, and comfortable in a fast-changing and fluid environment
• Excellent oral and written communication, presentation, and negotiation skills
• Excellent planning and organizational skills
• Strong track record of high-level negotiations and successful internal and external relationship management
• Good computer literacy
• Local role: Occasional travel may be required

How to apply

To apply to this position, click the "Apply on employer site" button on this page. We will direct you to Lazada Malaysia's official link for this vacancy. Make sure you've thoroughly read the details & requirements for this role.

Sources

The following sources were used in researching this page:

• lazada.com/en/about/
• glassdoor.com/Reviews/Lazada-Kuala-Lumpur-Reviews-EI_IE578726.0,6_IL.7,19_IM1100.htm?filter.iso3Language=eng
• comparably.com/companies/lazada-group
• glassdoor.com/Benefits/Lazada-Malaysia-Benefits-EI_IE578726.0,6_IL.7,15_IN170.htm