Seller Adoptions – UI Steering null

About Lazada Malaysia

Lazada Malaysia, as a subsidiary of Lazada Group, began operating in Malaysia in March 2012, establishing itself as one of the pioneering e-commerce platforms in the country. Over the years, Lazada Malaysia has grown to become a prominent online marketplace, serving millions of customers and offering a diverse selection of products from local and international sellers.

Your role

Team and role introduction

Reporting to the Head of UI Steering Lead, this role provides support and is responsible for the use, adoption, and performance of a suite of tools in the local venture. This role will also have to frequently liaise between local and regional stakeholders.

Responsibilities

• Familiarise with platform buying mechanics, tools, and solutions, with a focus of communicating and encouraging sellers to adopt relevant mechanics to improve their performance
• Analyse sellers’ business performance and support sellers with insights on tools adoption and relevant practices to improve business performance on Lazada.
• Understanding trends on seller’s performance, practices on Lazada, and providing solutions to sellers to achieve better performance
• Analyzing data and preparing weekly performance figures management along with key solutions, active participation in weekly and monthly business reviews.
• Familiarise with e-commerce knowledge and market trends and devise business strategies

Training & development 

In general, Lazada is an excellent place for learning, especially about e-commerce (platform), and the driving force behind it such as user growth, seller growth, product assortment, dynamic pricing, fulfillment, etc.). Regardless of which department or function you're attached to, the exposure to the business is almost direct. Hence, you will learn a lot and get a lot based on your effort. 

Benefits

Aside from an attractive salary, you may also get the following benefits:

• Health insurance
• Optic & dental claim
• Free lunch or snacks
• Maternity & paternity leave
• Miscellaneous allowance

Career progression

Lazada doesn't specifically mention the career path of this role. However, if we refer to the majority of the online reviews, the company does provide a lot of career opportunities for its employees. Most mention will get more benefits after working more than one year or a long employment period. 

Work-life balance

The regular working time is from 9 to 6, 6 days per week. Some positions may differ because some other employees state that they work 12 hours with 2 times breaks each. In addition, there is also a flexible working arrangement to keep a work-life balance.

Company culture

 

 

 

 

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A post shared by Lazada Malaysia (Ecart Services Malaysia Sdn Bhd) (@lazada_my)

Lazada has been recognized for its excellent workplace culture and high levels of employee engagement. In 2022, Lazada Malaysia received HR Asia’s “Best Companies to Work for in Asia” award. According to employee reviews on Comparably, Lazada employees are most satisfied with the CEO rating, environment, and leadership categories, putting Lazada Group’s culture in the Top 15% compared to similar-sized companies. You can also see from the short video above, how sometimes there is a fun challenge to make everyone happier and more alive.

About you

The ideal candidate will preferably have strong stakeholder management skills, and communication skills, and be able to multitask and manage multiple projects simultaneously. To apply, you must also meet the requirements below:

• Fluency in English and Mandarin (verbal and written)
• Preferable 2 years of experience in Marketing / Product Management / Product Operations / Product Marketing Operations in E-commerce or other relevant industries.
• Fresh Graduates are welcome to apply.
• A basic understanding of the user journey experience will be a plus point.
• Well-informed of the market competitive structure and industry best practices.
• Excel intermediate level is required.
• A self-motivated, self-directed individual who can also motivate and collaborate with multiple teams.
• Ability to drive progress in a timely manner and have a sense of ownership.

How to apply

To apply to this position, click the "Apply on employer site" button on this page. We will direct you to Lazada Malaysia's official link for this vacancy. Make sure you've thoroughly read the details & requirements for this role.

Sources

The following sources were used in researching this page:

• lazada.com/en/about/
• glassdoor.com/Reviews/Lazada-Kuala-Lumpur-Reviews-EI_IE578726.0,6_IL.7,19_IM1100.htm?filter.iso3Language=eng
• comparably.com/companies/lazada-group
• glassdoor.com/Benefits/Lazada-Malaysia-Benefits-EI_IE578726.0,6_IL.7,15_IN170.htm