Targeted Seller Acquisition null

Job Description

Position Summary:

• You will play an important role in supporting the growth of Lazada’s sellers / leads assigned to your care. As a business consultant, you will serve as a professional advisor to Lazada’s online business owners/sellers to assist them to achieve their business goals by:
• Providing business performance updates to sellers
• Analysing and recommending Lazada solutions (tools, programs & campaigns) to sellers
• Address sellers’ concerns regarding operations, finance, logistics, and campaigns

Objectives:

• Conversion from the non-selling seller to selling seller and high-performing seller
• Boost sellers’ revenues
• Provide sellers with good selling experience with Lazada
• Ensure conversion of leads that are prioritized internally by educating them on Lazada’s platform and seller benefits
• Familiarise with tools and services offered by Lazada to sellers, with the focus of communicating and encouraging sellers to adopt relevant tools and services to improve their performance
• Analyse sellers’ business performance to support sellers with insights on tools adoption, and relevant practices to improve business performance on Lazada. This includes understanding trends on seller’s performance, practices on Lazada, and advising sellers accordingly on the best steps to gain an advantage to achieve better performance
• Build relationships and seller pipeline based on the lead base provided with the goal of onboarding them as a Lazada seller
• Ensure daily & monthly targets are met
• Adhere to communication procedures, guidelines, and policies to ensure a positive seller experience
• Familiarise with e-commerce knowledge and market trends to devise business strategies

Job Requirements:

• Sales and problem-solving mindset: able to provide and convince clients to adopt solutions
• Able to use data analytical skills to advise seller on business plan and adopt Lazada business solutions
• Able to handle key brands and key accounts with local, regional, and management level stakeholders
• Able to provide necessary information to the team to ensure that packages offered are competitive and relevant for present market conditions
• Strong interpersonal and communication skills
• Well-organized and able to work in a fast-paced environment to meet deadlines
• Familiar with Microsoft Office (especially Excel: Filter, Pivot & Vlookup)
• Experience in e-commerce or retail is preferred
• Familiar with market trends and able to advise clients on sales strategy to tackle seller pain points