Role overview:
Join Maxis as a Digital Platforms Intern and support the management of our Maxis Enterprise digital platforms, which include the website, self-care portal, eCommerce store, and Gen AI chatbot efforts. This internship offers an exciting opportunity to gain hands-on experience in content updates, SEO implementation, competitor research, chatbot testing, and platform analytics.
Key responsibilities:
- Website Content Updates: Coordinate website content updates and conduct quality checks to ensure accuracy and alignment with brand guidelines.
- SEO Implementation: Support SEO efforts by coordinating content enhancement with product stakeholders and agencies to improve search visibility.
- Competitor Research & User Guide Compilation: Assist in competitor research analysis and contribute to the compilation of user guides for the platform.
- Gen AI Chatbot Testing: Test GenAI chatbot features, document results, and report on feature capabilities and enhancements.
- Platform Analytics & Reporting: Ensure proper implementation of platform analytics and generate performance reports to track key metrics.
Desired skills/qualifications:
Educational background:
- Pursuing or completed a degree in Marketing, Computer Science, Information Technology, Business, or a related field.
Analytical skills:
- Attention to detail in content updates, SEO implementation, and data reporting.
- Problem-solving skills, especially in testing and analyzing chatbot features.
Communication skills:
- Strong written and verbal communication for documentation, reporting, and updates.
Soft skills:
- Excellent organizational skills with the ability to manage multiple tasks and priorities.
- Adaptability and willingness to learn new tools and technologies.
Why join us:
- Gain hands-on experience managing and optimizing digital platforms.
- Work with a dynamic and innovative team.
- Develop skills in SEO, chatbot testing, and analytics that are vital in the digital space.
- Contribute to the success of Maxis Enterprise’s digital transformation efforts.
Application process:
Submit your resume and cover letter through our career portal. We look forward to welcoming passionate and driven individuals to our team.
What’s next?
- Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
- Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.