IT Business Analyst null

Job description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create an impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses, and the nation to be ahead in a changing world.
• To realize our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance, and possibilities.

Roles and responsibilities

Why does this job exist and why is it critical?​

• Analysis, crystallization, and determining business needs from IT systems.
• Capture and produce business requirements specification (BRS)
• Ensure mapping of business requirements to acceptance criteria
• Ensure business processes are defined by LOB in terms of customer and service life cycle experience from the business.  Define the processes across IT systems.
• Review and acquire signoff for the requirement
• Clarify business requirements ambiguity from Delivery Team.
• Review project documentation to ensure business requirements are met.
• Proactively understand any business concerns related to IT and feedback to team for improvements.
• Translate business requirements based on a technical solution.  Propose solutions and designs based on requirements.  Validate scope of work and impact assessment from a partner.  Ensure application vendor delivers per agreed timeline and cost.  Ensure solution is discussed with operations and handover is done.  Manage the end-to-end lifecycle. Follow up with development team with rollout plan.  Production handoverPerform UCR prioritization and update UCR status.