Regional Network Operation Central KV NILAI null

About Maxis

Maxis Communications or Maxis Berhad is a leading communications service provider in Malaysia that offers mobile and broadband plans, and the latest smartphones. It is one of the oldest and largest telecommunications companies in the nation.

Your role

​Responsible for Field Operations & Maintenance with On-Site Support for network issues related to BTS elements, links, FTTH, and services while ensuring KPIs & SLAs are met. Apart from these core functions, also required to manage site wellbeing (site ownership will be assigned accordingly) together with other related issues such as facilities issues, landlord complaints, customer complaints, and ad-hoc support for plan /unplan event.

In this role, you will be responsible for:

• Ensuring customer satisfaction by maintaining key network (KPI’s & SLA’s) which directly impacts the network’s reliability.
• On-Site Support for Fault restoration for Mobile, Transmission & Fixed Networks including facilities (M&E) and FTTH. This requires 24x7 standby/shift as stipulated in duty roster.
• Ensuring Preventive Maintenance scheduling and adherence on network elements as per requirements are done and Corrective Maintenance to follow through adhering to ISO 9001:2015 compliance.
• Ensuring network growth & technology development by supporting sites roll out projects in order to gain coverage and dominance by expanding network footprints.
• Collaborate with regional Business Units to ensure network readiness in line with Sales Activities.
• Ensuring prompt and immediate response to Authority & Governing Bodies (ie Police, Local Council, SKMM, ST, SBC & etc) on O&M related issues
• Ensuring all time comply with In- House safety matters.

Training, development & rotations

Based on Maxis employees' testimony on their official site, the company provides endless learning opportunity for employess' growth and development. If you just started out in this industry, Maxis gives you a head start into your career path, and provides many learning opportunities for the future. 

Compensation & benefits

There is no sufficient information gained related to the salary for this role. However, the general salary of a Network Engineer at this company ranges from MYR 48,000 to MYR 72,000 per year.

As the employee benefits, Maxis offers health, insurance & wellness, paid time-off, parenting leave, gym membership, mobile phone discount, job training, and professional development.

Career progression

Maxis provides a broad opportunity to advance your career. You will get the opportunity to be a part of the growth and evaluation of the team as you work toward the same goals and achieve your targets.

Work-life balance

According to most employees, the work-life balance in Maxis is fairly good with flexible working hours divided into shifts system. 

Company culture

Maxis has an open and accepting work culture with a friendly team and colleagues. Supervisors and managers offer good training and feedback for junior development. The employee engagement team often organizes events that prioritize employee wellbeing and provide a space to get to know each other via networking.

About you

To apply for this role, you need to have the following qualifications:

• Diploma/Bachelors Degree in Electronics / IT / Telecommunications / Computer / Network
• Total Work Experience: 1 to 3 years in Telecommunications Industry or fresh graduate can be considered
• Total Relevant Experience: 1 to 3 years
• Must have a driving license: D

How to apply

To apply to this position, simply click the button "Apply on employer site" on this page. We will direct you to Maxis official link for this vacancy. Be sure that you have read all of the requirements mentioned above.