User Research Internship null

About Netizen eXperience Malaysia

Netizen eXperience is an award-winning UX (User Experience) research and strategy consulting firm based in Asia. Since 2011, Netizen eXperience has been providing analytics and UX consultancy services to enterprises across various countries, including Malaysia, Singapore, Hong Kong, China, Taiwan, Thailand, Indonesia, Vietnam, and the Philippines.

Your role

In this role, you will have the key responsibilities below:

• Conduct both qualitative and quantitative research/analysis
• Qualitative research: user research, user testing, and focus group to uncover UX issues and understand user behavior
• Quantitative research: market survey, digital analytics & business analysis to reveal quantitative insights
• Provide evidence-backed solutions for clients to improve business performance
• Co-design and formulate commercially effective design strategies for clients
• Facilitate training and workshops for clients or users
• Setup and manage end-to-end remote usability testing project
• Assist in project management
• Coordinate internal tester community activity and external testers for interview or testing session
• Vetting new users who sign up to be a user tester
• Support in business administrative operations
• Report directly to the respective supervisor

Training & development

During the internship, you will be exposed to both qualitative and quantitative research/analysis. You will gain a structured learning and guided by mentors and supervisors. By the end of the internship, you will find yourself improving a lot in the qualitative and quantitative research/analysis.

Benefits

In addition to the monthly allowance, you will also get many other benefits:

• Mini library with great books & board games
• Office location: linked with Subang LRT/KTM station
• Opportunities to attend training workshops and conferences
• Access to online resources and courses
• Weekly Sports Activities
• Voice your thoughts and opinions
• Opportunities to apply your theoretical knowledge in real work settings
• High exposure the real projects in software engineering areas

Work-life balance

Netizen eXperience Malaysia gains a high score in work-life balance (WLB) with 4,2 out of 5. The previous interns also enjoy working with the team during the internship period. The regular working hours are from 9 to 6, Monday to Friday. The company also has weekly sports activities to make employees healthier and reduce any stress from work.

Company culture

The team in Netizen eXperience Malaysia is adventurous and vibrant. It is their culture to practice open and honest relationships as a team. You will take up exciting challenges, accumulate meaningful experiences and at the same time, take responsibility and ownership for decisions, actions, and results.

About you

If you want to apply for this role, you need to meet the qualifications below:

• Candidate must have the attitude of willing to learn because the company is reinventing the conventional way of doing market research. Therefore, the team members are expected to learn new skills to execute a new project
• Tech-savvy
• Fluent in English, both verbal and written
• Basic knowledge of Microsoft Word, Excel, and PowerPoint
• 3 Internship position(s) available for a minimum duration of 3 months
• Applicant must be willing to work in Subang Jaya, Selangor, Malaysia

How to apply

The application will be sent to the official recruitment email. When you attach your resume, you also need to tell the company why you want to join them and what you want to do in Netizen.

Sources

We gather information on this page based on the following sources:

• netizenexperience.com/careers/
• glassdoor.com/Reviews/Netizen-Experience-Reviews-E2900441.htm