Associate - AR/Cash Application null

About Shell

Shell is the petroleum retail market leader in Malaysia, having more than 950 stations nationwide, catering to one-third of Peninsular Malaysia and half of Sabah and Sarawak's market requirements, and is the largest natural gas producer in Malaysia, catering to more than 40 countries worldwide.

Your role

• To work on all areas of the cash allocation and application activities across East OUs
• Ensure that cash application and allocation are completed in an accurate and timely manner by Downstream Credit Manual
• To provide support to the team manager driving down unallocated cash and improving automation rates.

Responsibilities:

• Ensure that all cash and cheques have been entered into the system, banked on the due date and that receipts are applied to customer accounts.
• Communicate with customers to resolve allocation issues daily.
• Applies knowledge and understanding of the banking process in resolving issues arising from various modes of receipts.
• Reconciles accounts and pro-actively resolves disputes through support from the Debt Collection team
• Acknowledge receipt of the complaint with the customer, quickly investigates & resolve the complaint.
• Ensure performance metrics are met and perform the monthly reconciliation of General ledger accounts
• Monitor Accounts Receivables and Perform Manual Entries.
• Analyze unidentified receipts and properly coordinated with the bank, cash management team (back-end treasury); and other relevant parties to ensure resolution within the prescribed timeline.
• Support project delivery for projects related to cash application and allocation

Challenges:

• To ensure that the application and allocation of cash remittance either thru Cash, lockbox, wire, or EFT to customer accounts is booked accurately, and in a timely manner in accordance with agreed SLAs.
• This is critical to managing the exposure levels of our customers and to our debt collection teams.
• A clear understanding of Account Receivables and basic accounting principles. Ability to deal with internal and external customers where situations require tact and professionalism. Ensure all Cash related controls are operated effectively per design.
• Critical Activities should be explicitly managed - Direct Debit, Rejection, Reinstatement of bounced cheques, and Refund.
• Should be adaptable to change and willing to continue to pursue process improvement opportunities for final decision and implementation across team/teams (i.e. Automation; macro).
• Ensure that work instructions are up to date. Should collaboratively work with PE Team for any changes impacting global WI or local WI.

Training, development & rotations

Every step of the way, Shell supports you through a combination of structured training, informal on-the-job learning, regular check-ins, and inspiring mentors.

Whether you’re experiencing different areas of business or different major projects, you’ll always have opportunities to develop and grow. Above all, Shell helps you build rock-solid foundations for a challenging and exciting career.

At the outset, you will be assigned a senior supervisor to help guide your progression through Shell’s Commercial Business division. They will agree to a planned course of action with you and provide all the means necessary to achieve your career goals.

You will have the opportunity to sample two or three rotations, each offering a broad range of challenging responsibilities.

Salary & benefits

The average salary for Associate-AR ranges from MYR 34,000 to MYR 40,000/yr in Malaysia.

• Health Insurance.
• Comprehensive financial rewards and benefits
• The social network
• Prepaid Legal.
• Long-term Disability Insurance.
• Accidental Death & Dismemberment Insurance.
• Temporary Disability Insurance.

Career progression

Shell, is committed to fostering an inclusive culture and creating opportunities for diverse employees to thrive at work every day. You’ll have access to the resource system, which lists most jobs within Shell. With every opportunity to move up in the talent pipeline, you’ll get help to manage your career and develop your skills. Depending on your location and role, you may get the chance to participate in overseas learning programs, as well as short and long-term international assignments. Move between roles in different parts of the business and have the opportunity to grow and nurture your expertise.

Work-life balance

Monday to Thursday you will have to work full pace. Fridays are a different matter of enjoying quality time. It’s a working pattern no one would be surprised to see  Shell is rated 4.4 out of 5, based on 1.2k reviews by employees on Ambition Box.

Culture & Vibe

The company culture fosters indecisive and incompetent leadership. Shell Malaysia is one of the first employers in Malaysia to implement diversity and inclusion (D&I), and today, Shell continues to promote D&I integration into operations and culture. The levers they use to progress and embed D&I include communication, education, recruitment, development and mentoring, and building a supportive and inclusive work environment. Shell openly share policies and implementation approach with other employers in Malaysia to help advance the D&I agenda.

About you

• Degree in Accounting
• Strong aptitude for managing processes and driving toward best-in-class process performance
• A passion for learning soft and business partnering skills
• This role requires a result-driven, focused individual with excellent communication skills and high self-motivation. He or she must be able to work under tight time pressure whilst still maintaining high standards of work not only personally, but also within the team, resiliently. He / She must be able to encourage team members in team delivery and positively engage

How to apply

To apply for the job just click the Apply on employer site button below and submit your resume and credentials. You’ll be asked for your personal information. Shell recommends you apply as soon as possible,