Immigration Advisor Sarawak null

Proposition:

This position provides an opportunity to be directly involved in contributing to the business by ensuring that Shell remains compliant and continues to secure our individual licenses which is critical to operate in the respective state. You will be responsible for advising staff and the business/project teams on the East Malaysia Immigration requirements and processes including managing the work permit application process for Shell Malaysia.

Where you fit in:

The role will be primarily based within and also to support the Upstream Business in Shell Malaysia and will be part of the Shell Immigration Team in the Country (ITiC). The Shell ITiC is a performance and delivery oriented team with a mindset to strive for continuous improvements. This is an opportunity to also work closely with the wider supporting team such the other Immigration Advisors in other locations and also to collaborate with the service providers (PwC Global Mobility).

What's the role?

• Manage effectively immigration related matters for transfers and businesses travel in Sarawak - including the current/future restrictions and guidelines for entry into the respective state(s) or locations where Shell operates.
• Keep abreast on state immigration ruling and engage business stakeholders as relevant
• Manage external stakeholders such as the respective Immigration Offices in the state (close collaboration with GR), liaise with PWC and HR Operations as needed
• Proactively manage an effective and timely immigration process for both new and renewal work permit applications to ensure employees are able to work continuously without any disruption to operations. This includes both for local staff applications and overseeing/supporting expats applications - through close partnership with PwC.
• Partner with the respective project teams in the business to also ensure support in obtaining contractor's license to operate and provide services to Shell.

What we need from you:

• Knowledge of Immigration requirements and processes in Sarawak
• Ability to build strong and effective working relationships with state regulators and internal stakeholders, especially with staff and line managers.
• Ability to communicate effectively and timely with stakeholders in managing expectations around challenges if any.
• High level of attention to details in ensuring the completeness and accuracy of applications, with a high level of compliance around protecting sensitive & confidential data.
• Creativity and resourcefulness in looking for solutions to resolve challenges or issues arising with regard to new restrictions or changes in policies/processes.
• Capability and interest to continuously improve processes in order to gain higher efficiency in terms of time to approval, cost and others.

Flexible Working:

Flexible working arrangements (including part-time working) are supported where feasible, and are subject to applicable local policies, regulations and legislative frameworks. If appropriate, please make clear in your application the type of flexible working arrangements you would like to be considered.