Shopee Malaysia
SPX - First Mile Supervisor null
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Opportunity Expired
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products.
Opportunity details
Opportunity Type
Graduate Job
Application dates
Minimum requirements
Accepting International Applications
No
Qualifications Accepted
B
Business Administration
International Business
Project Management
Marketing & Advertising
Public Relations
Transport, Logistics & Procurement
I
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Data Science
Design & User Experience
Programming & Software Engineering
Hiring criteria
Diploma / Degree in Business, Supply Chain Management, Engineering or relevant disciplines
Working rights
Read moreThe team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.
Job Description:
- Monitor & coordinate seller pick-up order
- Assign pick-up locations according to the timing of pick-up and ensure cost optimisation at all times
- Perform quality and quantity checks once items have arrived at the warehouse
- Address seller complaints and perform analysis to identify the root cause. Simultaneously implementing preventive measures
- Ensure all pick-up activities are carried out in a timely manner by monitoring the productivity of drivers & riders
- Assist the fleet team lead in deployment and training of new drivers where applicable
- Monitor and report KPI compliance
- Ensure the compliance of safety policies and standard operations procedures for warehouse parcel inbound
Requirements:
- Diploma / Degree in Business, Supply Chain Management, Engineering or relevant disciplines is advantageous
- Willing to work in different states within Malaysia
- Intermediate Excel and Google Spreadsheets literacy
- Experience in logistics operations would be an advantage
- Familiarity with postcodes / routing / mapping would be of good use
- Excellent leadership and communication skills
- Ability to deal with ambiguous situations
- Fast learner, comfortable with fast-paced environment
Hiring criteria
You should have or be completing the following to apply for this opportunity.
Diploma / Degree in Business, Supply Chain Management, Engineering or relevant disciplines
Degree or Certificate
Minimum Level of Study
Bachelor or higher
Study Field
B
Business Administration
International Business
Project Management
Marketing & Advertising
Public Relations
Transport, Logistics & Procurement
I
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Data Science
Design & User Experience
Programming & Software Engineering
Work rights
The opportunity is available to applicants in any of the following categories.
Malaysia
Malaysian Student Visa
Malaysian Temporary Work Visa
Malaysian Citizen
Malaysian Permanent Resident