Executive/ Officer - Residence Facilities Management null

Residence at Sunway Education Group welcomes interested candidates to submit their resume for the above stated vacancy with the following job specifications:

Job Description 

• assist in managing daily housekeeping operations for guest / resident’s rooms, public spaces, restrooms, offices and common areas.
• ensure rooms and common areas are clean and available to guests / residents in a timely and efficient manner. 
• ensure housekeeping procedures and training checklists are in place, maintained and adhered to.
• assist in monitoring resident’s satisfaction and address feedback efficiently and effectively.
• report deficiencies in a timely manner and maintain detailed logs.
• responsible for addressing complaints.
• provide supervision, counselling and evaluations to junior staff members.
• oversee and conduct room inspections to ensure that standards are met. 
• ensure efficient use of resources for housekeeping functions. 
• be aware of a critical issue at each residence which relate to housekeeping matter and provide guidance and support to resolve the matter.
• maintain good relationship with customers, clients and others units in the organization.

Requirements 

• Tertiary qualification supported by experience of working in a multicultural environment. Relevant working experience in Hospitality Industry is an advantage.
• High level of Integrity and able to work on weekends and public holidays if is requires.
• Ability to update room status report in accordance with department procedures.
• Able to work independently as part of the team.
• Ability to work under pressure, prioritise workloads and meet deadlines with minimal supervision.

We thank all applicants for expressing their interest in this vacancy. Please note that only shortlisted applicants will be notified.