Executive, Account Management (Women's Apparel) null

About ZALORA:

ZALORA is Asia’s leading online Fashion, Beauty, and Lifestyle destination, part of the Global Fashion Group (GFG). As one of the region’s pioneers of large-scale eCommerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan.

With an extensive collection of top international and local brands, ZALORA is a curated platform, where shoppers can find all the things they love in one place. As a customer-first brand, ZALORA is powered by a team of innovators, committed to providing a seamless shopping experience across mobile, tablet, and desktop.

Your role:

• Build relationships with the assigned brands by being the go-to person when it comes to supporting their needs at ZALORA
• Monitor and drive the growth of the brands: create and exec on a strategic plan that delivers on business opportunities both for ZALORA and the Brand
• Liaise with brands on campaign objectives and work with Marketing to incorpSeller'sellers promotions into ZALORA’s marketing calendar
• Work with the brands / internal teams to continuously improve operational aspects of their business which directly impact the customer experience
• Constantly revicatalog catalogue to ensure the content meets ZALORA guidelines and coordinate with internal teams to fix the issues for an improved customer experience
• Handle various sets of daily, weekly, and monthly business reports to improve the visibility of brands performance to senior management

Salary & benefits:

The estimated salary for an Executive - Account Management , at ZALORA is MYR 30,955.

Benefits:

• Access to a meditation app that encourages daily reflection.
• Weekly guided journaling exercises customized for ZALORA employees.
• Free and confidential access to counseling sessions run by qualified psychologists.
• Two ‘Mental Health Days’ were included to encourage self-care.
• A ‘Special Occasion Day’ for mental well-being.
• Zoom-free half-day policy once a week.

Career progression:

ZALORA believes there are no jobs—only careers. It offers exciting roles in Fashion Design, Retail Merchandising, Digital Marketing, Logistics, IT/Engineering, Business Intelligence, Data, Finance, Human Resources, and more.

It welcomes creative and dynamic individuals who strive for personal and professional development. In return, it is committed to bringing out the best in you by offering opportunities for advancement and growth and providing a life-changing career like no other.

Work-life balance:

ZALORA is proud to be an Employer of Choice, providing the best Workplace Flexibility Program by supporting its team’s mental health and well-being journeys, they have forged a culture that not only prides itself on a healthy work-life balance but also encourages self-care through various initiatives.

Culture & vibe:

As part of Southeast Asia’s digital fashion revolution, ZALORA operates at professional standards with unparalleled reach and growth, committed to a seamless shopping experience across eight countries. With this diversity and inclusivity in mind, at the heart of its thriving community, the ZALORA family – better known as Zalorians – strives to empower not just the people and partners, but its customer too.

Here is where an engaging and dynamic work environment brings life to ground-breaking concepts, giving fresh ideas their chance to shine. ZALORA practices integrity, teamwork, ownership, and excellence valuing everyone’s opinion and rising to every challenge.

CRM adds value by effectively representing ZALORA as a brand, its character, personality, and product assortment while taking into consideration the individual customer’s needs and motivations. In every single marketing message, ZALORA sends an aim to craft the perfect environment to maximize emotional value and commercial opportunity across the customer journey – right from their first order up until they become loyal advocates of the ZALORA brand.

With a combination of rich customer data and state-of-the-art digital marketing technology, ZALORA is more empowered than ever to consistently innovate and commit to delivering amazing experiences in line with the needs of the customers, the company, and the retail eCommerce opportunity as a whole.

About you:

• 0-3 years of experience (Fresh Grad are also encouraged to apply)
• Excellent English skills required
• Bachelor in Business, Marketing, F,inance or related field
• Experience studying and/or working abroad preferred
• toxposure in the e-commerce industry is preferred
• Great interpersonal and communication skills
• Exceptional time management skills
• Willingness to work in a multicultural environment
• Advanced working knowledge of Excel

How to apply:

• Submit your application by clicking the “Apply on employer site” button below.
• Online HR interview
• Depending on the position applied for 2 or more online interviews.
• Exam (Tech / Creative / Analytical) depending on the position the candidate applied for.
• A reverse process is possible (meeting 2nd or last interviewers first before HR).

Sources:

https://www.glassdoor.com/Salary/Zalora-Kuala-Lumpur-Salaries-EI_IE585411.0,6_IL.7,19_IM1100_IP2.htm