Partner Services & Support Intern null

About ZALORA:

ZALORA is Asia’s leading online Fashion, Beauty, and Lifestyle destination, part of the Global Fashion Group (GFG). As one of the region’s pioneers of large-scale eCommerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan.

With an extensive collection of top international and local brands, ZALORA is a curated platform, where shoppers can find all the things they love in one place. As a customer-first brand, ZALORA is powered by a team of innovators, committed to providing a seamless shopping experience across mobile, tablet, and desktop.

Your role:

• Drive day-to-day activities of the Partner Services team, ensure timely & accurate reporting to ZALORA’s strategic brand partners
• Coordinate with Regional data analytics teams (Business Intelligence & Data Warehouse) on data requirements, inclusive of data availability & accuracy
• Drive improvements in sales & inventory reporting, inclusive of discrepancy investigation and reconciliations as well as all related communication
• Work closely with internal/external stakeholders and manage project communication and coordination
• Own continuous improvements within the Partner Services team, identify best practices and standardize it
• Monitor and ensure performance, quality, and KPIs of the Partner Services team are met

Salary & benefits:

The estimated salary for an Intern at ZALORA is MYR 8,400.

Benefits:

• Access to a meditation app that encourages daily reflection.
• Weekly guided journaling exercises customized for ZALORA employees.
• Free and confidential access to counseling sessions run by qualified psychologists.
• Two ‘Mental Health Days’ were included to encourage self-care.
• A ‘Special Occasion Day’ for mental well-being.
• Zoom-free half-day policy once a week.

Career progression:

ZALORA believes there are no jobs—only careers. It offers exciting roles in Fashion Design, Retail Merchandising, Digital Marketing, Logistics, IT/Engineering, Business Intelligence, Data, Finance, Human Resources, and more.

It welcomes creative and dynamic individuals who strive for personal and professional development. In return, it is committed to bringing out the best in you by offering opportunities for advancement and growth and providing a life-changing career like no other.

Work-life balance:

ZALORA is proud to be an Employer of Choice, providing the best Workplace Flexibility Program by supporting its team’s mental health and well-being journeys, they have forged a culture that not only prides itself on a healthy work-life balance but also encourages self-care through various initiatives.

Culture & vibe:

As part of Southeast Asia’s digital fashion revolution, ZALORA operates at professional standards with unparalleled reach and growth, committed to a seamless shopping experience across eight countries. With this diversity and inclusivity in mind, at the heart of its thriving community, the ZALORA family – better known as Zalorians – strives to empower not just the people and partners, but its customer too.

Here is where an engaging and dynamic work environment brings life to ground-breaking concepts, giving fresh ideas their chance to shine. ZALORA practices integrity, teamwork, ownership, and excellence valuing everyone’s opinion and rising to every challenge.

About you:

• Possess a good analytical mind
• In-depth understanding of MS Excel as well as being highly IT literate. 
• Experience with data quality, cleaning, and extraction/validation tool is preferred
• Should be a self-starter, quick learner, go-and-getter, and proactive and should have the ability to learn and perform in a fast-paced environment
• Desire to achieve results, at detail, to details and willing to face challenges with the positive attitude
• Good communication and people skills

How to apply:

• Submit your application by clicking the “Apply on employer site” button below.
• Online HR interview
• Depending on the position applied for 2 or more online interviews.
• Exam (Tech / Creative / Analytical) depending on the position the candidate applied for.
• A reverse process is possible (meeting 2nd or last interviewers first before HR).

Sources:

https://www.glassdoor.com/Salary/Zalora-Kuala-Lumpur-Salaries-EI_IE585411.0,6_IL.7,19_IM1100_IP2.htm