Product Specialist Ethicon null

Job Description

Johnson & Johnson is looking for their next Product Specialist. This role will be based in Johor, Malaysia. The Product Specialist is responsible for achieving product sales to new and established specialty accounts to achieve sales objectives and greater market penetration.

This job is eligible for sales incentives/sales commissions.

• Analyze territory and set realistic, attainable sales objectives.
• Obtain market information to help the company identify opportunities and threats in the market.
• Provide monthly reports to Sales Manager/ Senior Sales Manager/ Franchise Manager/ Franchise Director and submit all required information requested by management in a prompt and orderly fashion.
• Become the leading authority on the products of his/her assigned franchise by continually enhancing personal application and usage as well as developing a thorough understanding of competitive products.
• Allocate sufficient time for in-service activities to ensure proper understanding and use of products by healthcare professionals as well as aggressively utilize promotional support materials during sales calls.
• Develop and implement an effective and efficient territory sales and coverage plan to achieve penetration, conversion, and upgrade objectives.
• Present a neat and professional personal appearance to the customers as well as maintain all company equipment and materials in clean and serviceable condition to support the sales.
• Create a quality environment with all customers in which they enjoy doing business with Johnson & Johnson and address all customer concerns, especially complaints, promptly and fairly.
• Incorporate health and safety guidelines in all work activities.
• Create a very strong total quality image for Johnson & Johnson Medical in all business undertakings.
• Adhere to the principle of the Credo as a member and representative of the Johnson & Johnson Family of Company.
• Manages the development and servicing of Specialty accounts to achieve sales objectives.
• Identifies, classifies, and acquires new accounts.
• Monitors progress and verifies corrective action has been initiated when necessary.
• Collects and analyzes feedback on customers, promotional programs, and environmental changes.
• Resolves difficult problems and customer complaints.
• Maintains relationships with key customers.
• To manage and lead ad-hoc projects that are assigned.

Qualifications:

• Bachelor’s degree.
• Ability to work independently with high responsibility.
• Strong communication & negotiation skills.
• Strong customer management problem-solving solving skills.
• Excellent interpersonal and presentation of the ills with customers.
• Ability to primula-tasked multi-task with attention to detail.
• Preferably have a good track record of achievements.
• Self-motivated, energetic, proven sales skills.
• Relevant product experience preferred.
• Good command of English; speaking, reading, and writing are required.
• Able to travel.