Indoor Sales Intern (Mandarin Speaker) null

About Rentokil Initial Malaysia

Rentokil Initial Malaysia is a branch of one of the world’s largest business services companies, providing pest control and hygiene services. The company operates under the brands Rentokil and Initial, focusing on delivering responsive, reliable, and good-value support services.

Your role

Rentokil Initial is looking for a motivated, dynamic Intern Indoor Sales to join their team based at Headquarters (PJ). Your responsibilities will be to convert incoming inquiries into sales or secure appointments for site inspection and good follow-up with customers.

In this role you will be responsible for:

• Responsible for handling incoming calls for opportunities
• Process inquiries and proactively resolve customer issues & challenges effectively
• Build strong internal and external relationships through customer service support and delivery
• Convert incoming inquiries into sales or secure appointment for site inspection
• Identify and follow-up opportunities to gain new customers and conduct upselling to existing customers
• Proactively call to convert jobs into contracts
• Identify and follow-up complaints from newly signed up customers to prevent pre-mature termination
• Process all customers’ contracts and job orders on time
• Effectively plan Residential Specialist’s work for optimum productivity
• Ensure all documentation on customers is updated in the respective service database timely and accurately
• Ensure the sales loop is reported accurately daily
• Work out and agree on a payment plan with the customer and support the Residential Specialist as and when necessary
• Any other task or duties that may be assigned from time to time

Training & development

In this role, you will be given full product and solutions training in technical areas, with hands-on assistance from the Residential Indoor Sales Specialist team.

Compensation & benefits

By joining this internship, you can get the following benefits:

• Monthly allowance
• Opportunity to be absorbed as a permanent employee (based on your work performance)

Career progression

Rentokil Initial offers you the prospect of career advancement. Based on your work performance, there’s a possibility for you to be promoted to a permanent position.

Work-life balance

Rentokil Initial is fairly rated in terms of work-life balance. In Malaysia, they score 3.6 out of 5. Most employees do not have any issues balancing their personal life and career. Some employees also mentioned hybrid working arrangements are available. Meanwhile, if we look at their business profile on Google, the operational hours are from 9:00 AM to 6:00 PM, Monday to Friday.

Company culture

You will be welcomed into a friendly, robust, and competitive team that is highly motivated and focused on achieving goals and results. Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. They also emphasize workplace diversity which means that they are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths, and provides opportunities for all colleagues to achieve their full potential.

About you

Ideally, to be eligible for this role you need to possess the following:

• Currently pursuing tertiary education/Final semester (Bachelor's Degree or Diploma in business-related course)
• Has own transport to travel to work daily

Sources

Information on this page is based on the following sources:

• careers.rentokil-initial.com/job/intern-indoor-sales-mandarin-speaker-subang-in-shah-alam-selangor-malaysia-jid-6905
• glassdoor.com/Reviews/Rentokil-Initial-Malaysia-Reviews-EI_IE10220.0,16_IL.17,25_IN170.htm?filter.iso3Language=eng
• malaysia.indeed.com/cmp/Rentokil-Initial/reviews