Identify digital touchpoints for product and brand promotion and set an effective digital channel operation strategy.
Create contents that are suited for each channel and run digital media campaigns or CRM(Customer Relationship Management) programs to increase channel traffic and strengthen customer relationship.
Role and Responsibilities
[Website operation planning and management] Write contents briefing for new website contents development and analyze the website traffic regularly to identify pain points.
[Social channel operation] Produce contents briefs for creating content suitable for the social channels, analyze monthly and quarterly social data to derive insight and monitor social channels on daily basis.
[Digital campaign production] Come up with digital campaign ideas or CRM(Customer Relationship Management) ideas, participate in contents production, and manage CRM DB(Customer Relationship Management Database).
[Digital campaign execution] Gauge the impact of the digital campaign or email marketing for CRM(Customer Relationship Management) purposes by checking the website traffic, etc.
[Search advertisement and search optimization] Check the search keywords for each product and provide data to increase ROI(Return on Investment) by regularly monitoring search advertisements.
Skills and Qualifications
Develops professional expertise by complying with company policies and procedures
Works on problems of moderate scope where analyzing situations or data requires a review of various factors
Exercises judgment within defined procedures and practices to determine appropriate action
Normally receives general instructions on routine work with detailed instructions on new projects or assignments
Generally requires a bachelor's degree with a minimum 2 years related experience or an advanced degree without experience
Hiring criteria
You should have or be completing the following to apply for this opportunity.
Advance Degree
Degree or Certificate
Minimum Level of Study
Associate Degree or higher
From an Institution in
Malaysia
Study Field
B
Accounting, Commerce & Finance
Actuarial Studies
Business Administration & Management
Economics
Human Resources
Leisure, Hospitality, Tourism & Retail
Work rights
The opportunity is available to applicants in any of the following categories.